Pete P
Chief Information Technology Officer for St. Joesph Public Schools.
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Activity overview
Latest activity by Pete P-
Pete P created an article,
Accessing SJPS Zendesk Support Portal
Beginning August 1, 2025, we are officially transitioning to Zendesk as our new helpdesk and support ticketing platform. This change brings a more modern, efficient, and user-friendly system for su...
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Pete P created an article,
How Do You Prioritize Support Tickets?
How We Prioritize Support TicketsTo ensure we address your requests efficiently and fairly, we prioritize support tickets based on their urgency and their impact on your ability to perform essentia...
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Pete P created an article,
What Can I Expect When I Submit A Ticket?
What to Expect When Submitting a Support RequestSt. Joseph Public Schools is committed to providing timely and consistent support. This document explains the Service-Level Agreements (SLAs) we use ...
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Pete P created an article,
Student Password Reset Process
Overview If you need a password reset, please follow the steps below. All student password reset requests must go through the Guidance Office. This process helps us ensure that any concerns related...